HOW TO PREVENT PARCEL THEFT

HOW TO PREVENT PARCEL THEFT

Resident

To reduce the risk of doorstep theft consider these steps:

Track your parcel and be home for the delivery.

Use secure locations like lockers, shops, or a neighbours house.

Install video doorbells or CCTV as deterrents and for evidence.

Provide instructions for a hidden secure safe place if needed.

Require a signature for valuable items.

Install motion-activated lighting.

WHAT TO DO IF YOUR PARCEL IS STOLEN

Contact the retailer (seller) As your contract is with the seller, they are responsible under the Consumer Rights At 2015 for ensuring the goods reach you safely. They should investigate and offer a resolution like a refund or replacement.

Report the theft to the police ,contact the police via 101 or their online form. Reporting helps police track crime and provides you with a crime reference number needed for retailer or insurance claims.

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Message Sent By
Toni jones
(POLICE, Police Community Support Officeer, Selly Oak NHT BWMD)